Pre-Order Rugs

Pre-Order pieces are not currently available for immediate dispatch but are due to arrive in an upcoming shipment. An estimated arrival timeframe will be shown on the product page, and we’ll be in touch once your order is ready for dispatch or delivery. Pre-Order purchases follow our standard returns policy.

The right rug should feel generous enough to anchor the furniture around it, rather than floating within the room. In a living space, we generally recommend choosing a rug large enough to sit beneath at least the front legs of your furniture, while dining rugs should extend comfortably beyond the table and chairs. For more detailed placement advice, explore our Rug Size Guide.

Yes. Many of our rugs can be viewed at our Byron Bay showroom, and samples are available on request for selected designs. If you’re considering a particular rug, contact our team at sales@tigmitrading.com and we can help with availability, samples and any questions about colour, texture or construction.

We recommend using an underlay with every rug. Beyond helping to keep your rug securely in place, a good underlay provides additional cushioning and reduces movement and friction between the rug and floor, helping to protect the rug and extend its life.

Regular, gentle care will help preserve your rug for years to come. Vacuum using low suction, attend to spills promptly by blotting rather than rubbing, and rotate your rug periodically to encourage even wear. For deeper cleaning, we recommend using a professional rug cleaner familiar with handmade and natural-fibre rugs.